Submitting an application
If you do not agree with your tenant or landlord about rent, maintenance and service charges, then you may institute proceedings before the Rental Committee. You do this by submitting an application.
You institute proceedings by submitting a form (application) to the Rental Committee. There is a separate application for all proceedings. There are also separate applications for tenants and landlords. Sometimes you need to send documents with the application. If this is the case, then this is mentioned on the application.
Please note: most of the applications must be submitted before a certain date or within a certain period. This is mentioned on the application. If you are too late or too early, then the Rental Committee cannot process your application.
Confirmation of receipt
When the Rental Committee has received and recorded your application, you receive a confirmation of receipt by letter. The confirmation of receipt contains, among others, the case number and the contact details of the Rental Committee. If documents are still missing, then this is also mentioned in the letter. You should send these as soon as possible. This can be done by letter. The Rental Committee also sends a confirmation of receipt to the other party, with a copy of your application.
What happens with the application?
When all documents are completed, the Rental Committee further processes your application. You receive information about the proceedings by letter. The handling of the case takes a number of weeks.
Changes during the proceedings
It is important that the Rental Committee has the correct name and address details of the tenant and the landlord. Hence, always communicate changes like a move or other changes to the Rental Committee as soon as possible by letter.